We offer strategic sourcing opportunities and also Back Office Support Services for critical business processes to small and medium enterprises in any domain. Area’s where we can help include:
- Billing, Invoicing, provisioning (services, resources or any other type of provisioning)
- Order management, CRM or any other process flow management system
- Ticketing tools, Product configurations
- Monitoring systems, Data gathering
Top Back Office Support Methodology:
We will work with you for a stipulated period to understand your process and systems.
Enlist processes which can or should be off-shored.
Create performance parameter and process indicators.
Build and train team to own these processes.
Check for possibilities of automation in any of these processes.
Formulate specifications for automation and design.