Sagacity did a discovery of existing processes, identified the gaps, defined missing processes, mapped and automated all the processes with e-Tom (Business Process Framework). After aligning processes as per business workflow, we implemented E-P&L platform that integrated all those processes. This helped the customer to manage their business efficiently ensuring huge operational improvements.
The client is a leading VNO Operator with vertical intelligence that has global network.
Our client had an immediate requirement for system integration in order to streamline and improve their existing processes and business operations. They needed platform that can easily integrate workflow system, so that existing business operations can be planned, configured, activated and billed with minimum human intervention.
A pioneer venture which depends on TMF Frameworks rule, with expanded focus on system integration in BSS/OSS. We streamlined and automated the processes with e-Tom framework, that included defining of new processes as per client needs and mapping into the business workflow. Sagacity developed standardized interface and implemented E-P&L platform. This platform is NGOSS compatible solution framework, following e-Tom (Business Process Framework), SID model (Information Framework) and integration framework principles. This platform also employs TMF standards for internal and external communications. The platform provides integration toolset, order handling, configurable resource management, supplier management processes and capabilities for both Billing and P&L calculations. This assisted in faster order closures and predicted loss-making projects along with their yearly expenses. Customer was able to identify the impact with change in suppliers. This also helped to manage the purchase processes better by providing relationship between purchase requests, purchase orders and invoices raised by suppliers, to manage outflow of money. This NGOSS solution framework can be used as standalone resource and is used extensively for various models to reduce interdependencies and allow independent development and extension. We helped in creating a global definition of terminologies which were common across all applications and based on industry acceptance and used TMF guidelines which are accepted in Telecom industry. After completing the above two steps, we moved to the next level to determine the client’s software requirements to accomplish business goals. These functional requirements were used to float RFP to various software vendors. On the same lines we also developed SOA based architecture for client which will cater his future requirements with least changes in systems.
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