Customer outlined their roadmap for Digital Transformation and solution developed by Sagacity streamlined their operations. We transformed their legacy offline application system with multiple components into a single robust and reliable Web application and assisted in migrating data from legacy system. We accomplished many goals through this single application that includes removal of manual processes, faster validation and processing of data, providing insights to operations and accountability for various stakeholders. Our support teams ensured timely resolutions for technical issues raised during operations, post going live on our solution.
A Government Organization which acts as regulatory body to Banking system in India
Government Regulatory body maintains a database with various type of information of banking units and uses that information for public dissemination, sharing information with external agencies and internal use. The Customer gets a lot of data from other Government and Non-Government banking organizations. This data needs to be easily available for reporting.
Sagacity interacted with every key stakeholder and understood all important business functions and required validation checks. With our solution of single web application accessible to all relevant and involved organizations, automated processes ensured data is entered directly by respective banking organizations with no need of reconciliation and manual intervention. We developed a strong validation engine as per business logics to validate the accuracy of the data and reporting of errors to respective stakeholders. This improved the accountability of data being entered by stakeholders. Overall process time reduced drastically as data was available to all the stakeholders at run time, visible from one centralized location. Reporting and dashboards made critical information easily available that helped in getting a clear picture of overall operations. Post implementation, dedicated Helpdesk Team assisted in resolving issues in a responsive and professional way to minimize any disruptions and escalations. Escalation mechanism was developed to ensure that all parties stay informed in case data entry is delayed. Support teams also ensured to upgrade systems on time.
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